Project AD Matador

WE CARE ABOUT OUR CUSTOMERS

Here at FITNESS SOCIETY we strive to ship all orders within 1-3 business days of placing your order with us. Shipping takes place Monday through Friday, delays may occur on new item drops, promotions and holidays. If you have not received any shipment notification to your email after this time, please reach out to fitsociety21@gmail.com.

FITNESS SOCIETY SUPPORT

If you are not 100% satisfied with your purchase, we are here to help. FITNESS SOCIETY customer service is available weekdays 9AM-5PM central time by email fitsociety21@gmail.com We do our very best to respond to support emails within 48 hours.

SHIPPING SERVICES

- USPS Priority Mail (3-5 days)
- UPS Ground (3-7 days transit)

FREE SHIPPING

Free shipping is only eligible for domestic orders that exceed $70 after discounts/promotional codes are applied. International Customs and Duties You as a customer are responsible to know what your customs and duties are for import.


Shipping Restrictions
- Mexico (All Supplements)
- Europe (Protein Powder)

RETURN POLICY

All returns must be issued within 90 days of receipt of your shipment. Returned items must be in original condition and returned in original packaging. Gift cards, Downloadable PDF's, and ebooks are non-refundable. To complete your return we require a receipt or proof of purchase. To initiate a return, please contact fitsociety21@gmail.com with your order number and refund request. Please note that we do not accept returns from any retailer stores that carry our products. Please contact the retailer for any issues or concerns.



Return Conditions:Products must be unopened and in original condition. All apparel must be unwashed and unworn with original tags. All markdown sales are final and no exchanges or returns will be accepted on sale items. Limited edition products are not available for refund/exchange due to limited quantities.

RETURNS AND EXCHANGES

Returns and exchanges will only be given once item(s) have been fully returned (with order number attached). Return shipping is the responsibility of the customer. FITNESS SOCIETY does not provide prepaid return labels but we are happy to cover the shipping costs for any new product that gets sent out during an exchange! If orders are international and/or over $75, we recommend purchasing tracking or insurance on the returned package. For customers who have purchased digital media, downloads, workouts etc. all sales are final. Exchanges for apparel/gear are subject to availability. For any questions please contact us at fitsociety21@gmail.com

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If applicable, your refund will be processed, minus shipping cost, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We work hard to ensure that all items arrive undamaged, however it does happen. If any of your items are damaged on arrival, please reach out to customer support ASAP to setup a return or replacement as needed.




Please ship all returns and exchanges to:
FITNESS SOCIETY SUPPLEMENTS
1717 S Babcock St. Suite# 103
Melbourne, FL. 32901
321-236-8617